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Terms of use


Welcome to the website - hereinafter the "Website" - which is provided as a service to our customers. is an online store selling products through the internet of the Athens based. Please read carefully the following terms that govern your use of the Website, which is a contract between you, the recipient - user of the information contained therein and the beneficiaries - creators of its content - hereinafter the "Agreement ». Please note that your use of the Website constitutes your acceptance of these terms. If you do not agree to these terms, please do not use the Website. The Company reserves the right to modify these terms of use of the Website at any time and you agree to be bound by such changes. Website Contents The Company will make every effort to ensure that the Website information is accurate, complete and up to date as related to product descriptions, prices and availability. We reserve the right to correct any errors, inaccuracies or omissions and to modify information at any time without prior notice.
Customer area designed its website so that its users can visit it without having to reveal their identity, unless they wish to order MOUGER products. To make any purchase you must become a member our online store and register on our website by providing us with some of your personal data. This process can be done before any search or purchase, otherwise you will be asked during the payment process of your order. Your registration in automatically makes you a member of the MOUGER e-shop! In addition to your purchases, you will have the opportunity to be the first to be informed about new products or offers, to change your personal information, to refer to the data of your previous purchases or to make purchases that you have saved in your cart. To register in MUGER e -shop, fill in the "Username" using your real e-mail and select the "password" of your choice (make sure it consists of at least 5 digits). Confirmations of your orders or anything that needs to be communicated to you regarding the MUGER e-shop, is sent directly to your e-mail.
Purchase Products
In the online store you can find the entire collection of Mugger products in each season.
Search for the products that interest you through the search engine that you will find on the page of our online store. To facilitate your purchases we have defined various search methods, by gender, color, age or size, brand name or based on the six main categories that we have divided our collection which are explained in detail on the respective page.
In case you do not know or want to make sure the size of the shoe your child is wearing, you can download the Fitting tool file and follow the instructions for use.
Please note that the form and features of each model play a crucial role in its implementation. The shoe you ordered in the right number may not fit well on the foot due to its wide or narrow shape. In this case you can return the product you have purchased according to what is stated in the term… Returns, hereof.
When you reach your final choice, select "add to cart" and the product will be added to your online shopping cart. If you wish you have the following options: 

  • Proceed to pay for your order
  • Keep shopping
  • Save the product of your choice for future purchase, subject to its availability at that time. makes every effort to provide high quality services but is not responsible for any errors in prices or product features and can not guarantee that there will be no downtime of the website, or "human errors" when updating prices or product characteristics. In case you find that a product is offered at an unusually high or low price in relation to its market value, please contact the Commercial Department of our company at 210 5719811, or send an e-mail to
The "Payment" option leads you to the completion of your order, where you are asked to fill in the information necessary to charge your credit card.
When you complete your order, the following message appears (example): "Thank you for choosing the Mugger e-shop for purchases. Your order number is…. A confirmation e-mail with the details of your order has been sent to your e-mail address. "
Products delivery
Shipments of purchases through are performed from the company's headquarters and are sent by courier to the customer's address. The shipping date of your order depends on the day and time you place it. You can contact the Commercial Department of our company to inform you about the shipping status of your order. The above delivery terms do not apply during periods of extreme weather or strikes and in any case of force majeure, which may affect transport times.
Shipping charges
For orders of € 100 and over, shipping costs are free and do not charge the customer. For orders of lower amount, the shipping costs are of the order of 5 €.
Product returns
You have the right to return the products you bought and request their replacement in the following cases: 

  1. In case you have chosen the wrong shoe size or you want to change the model of your original choice
  2. In the event that with proven fault of you were invoiced or sent the wrong products
  3. In case you receive defective products

In any case, you have the right to return the products you have purchased within 15 days from the day of delivery. The products must be accompanied by the original proof of purchase and must be returned unopened, in excellent condition, without damage and their packaging must be in the same condition as the one received. In case the products are accompanied by marketing material or any other promotional material, this material must be returned intact and in excellent condition. will not accept returned products that do not meet the above conditions.
To change products you have purchased you should contact the headquarters of our company to assist you in all the necessary procedures (product change with other available products, debit / credit card credit, etc.) In a short time, and for At your convenience, the changes can be made through our online store.
Order cancellation
Your order can be canceled in the following cases:

  1. Before the order is completed, during the electronic order process you can press the "Cancel" button located at the bottom of the screen and your order will be canceled.
  2. Μετά την ολοκλήρωση και την καταχώρηση της παραγγελίας σας: Σε περίπτωση που για οποιονδήποτε λόγο θελήσετε να ακυρώσετε την παραγγελία σας μετά την καταχώρησή της στο κατάστημα και την πληρωμή της, παρακαλούμε επικοινωνήστε με τα κεντρικά γραφεία της εταιρείας μας.

The Website and all its Content, including - among others - images, photographs, products, logos, graphics, texts, designs and all elements that are part of the Website (the "Contents" as a whole) constitute intellectual property owned, controlled by , or has been licensed to, the Company. The Website as a whole is protected by Greek, European and International Law.
The Contents of the Website and the Website as a whole are intended exclusively for personal, non-commercial - except for the purchase of goods from the Website - use by its users. You may 'download' or copy the Content displayed on the Website for personal use only. No rights, title or claim in any item or software you 'download' is transferred to you as a result of such 'download' or copying.
You may not reproduce (other than as stated above), publish, transmit, distribute, exhibit, modify, create derivative works from, sell or exploit in any way, in whole or in part, any of the Contents , the Website or related software.
The use, republishing, circulation, etc. or even in any way the exploitation of the Contents of the Website without the permission of the beneficiaries - creators entails piles of civil and criminal sanctions.
Links to other Websites
The Website may contain links to websites other than our own, for the content of which the Company disclaims any responsibility. The Company can provide the links exclusively for the service and information of the users of the Website.
Limitation of Liability
The Company does not bear any responsibility for any positive or even detrimental damage caused in relation to the information, services, content and advertisements contained in the Website or retrieved through it.
By your use of the Website, you accept that your use is at your own risk and that you assume full responsibility for all costs associated with any necessary maintenance or repairs of any equipment you use for your use of the Website. You further agree that the Company will not be liable for any damages of any kind related to your use of the Website.
Ασφάλεια Προσωπικών Δεδομένων
Personal data is information through which your identity can be found. The Company collects personal data only if you voluntarily provide it when ordering the products for sale. This may include name, postal address, email address, telephone, credit card information and other similar information. The user declares that he accepts the keeping of a file and the processing of his personal data by the Company for the purposes of this Agreement - that is, the electronic sale of the products of our online store, the improvement of the provided services and the market research that aims to radiograph the your needs and expectations - and the Company undertakes not to disclose this data to those who do not belong to its staff and are not related to the execution of this unless otherwise provided by law or by order of a competent judicial authority.
Secure Transactions
The Company uses the latest technology and a secure web server to ensure that all transactions and information exchanged are completely secure and confidential.
Force Majeure
The Company is not responsible for the inability to fulfill its contractual obligations to the extent that this weakness is due to incidents that constitute reasons for force majeure, such as disasters, earthquakes, floods, network outages (OTE, PPC, etc.). ), sabotage, internet hackers, wars, legal strikes and other similar incidents.
Applicable Law & Dispute Resolution
This Agreement shall be construed in accordance with Greek Law. For any dispute that may arise regarding any matter relating to this Agreement, an amicable settlement will be sought. If amicable settlement of the dispute becomes impossible, it will be resolved exclusively by the Courts of Athens.
These terms remain in effect unless and until they expire by you or the Company. You can terminate the Agreement at any time. The Company is also entitled to terminate it at any time, immediately and without prior notice and to refuse access to the Website if, in its sole discretion, you do not comply with any term of the Agreement.
Valid from 02.10.2020

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